In accordance with applicable data protection laws and regulations, Sumi Yashshree Hotels & Resorts Private Limited (SYHRPL), herein referred to as "SYHR" (collectively referred to as the "Company," "SYHR," "Us," and also indicated by "us," "we," or "our") and our affiliated companies are dedicated to protecting your online privacy and understand your need for suitably managing and protecting any personally identifiable information ("Personal Information") that you provide to us.
All visitors, users, and others (henceforth referred to as "You" or "the User") who access or use the following are covered by this privacy policy ("Policy"): (i) the Sumi Yashshree Hotels website (www.sumiyashshreehotels.com/privacy-policy.aspx), and (ii) the social media accounts and/or pages that SYHR controls (Sites/Apps).
Unless specifically stated in this policy, you can visit or use these sites without restriction.
Personal Information
Any information that identifies you as an individual (henceforth referred to as "you" or "your") and any other information we link with it is considered personal information. Examples of common identifiers include first and last name, email address, mailing and residential address, phone number, title, birthdate, gender, occupation, profession, and any other information required to fulfil a service request.
Sensitive individual
Sensitive individual data or information refers to personal information that reveals a person's political views, religious or philosophical beliefs, race or ethnic origin, or membership in a trade union, as well as the processing of genetic and biometric data to uniquely identify a natural person.
What individual data we collect?
We may gather personal data that you provide on our websites or applications. This information may consist of the following, depending on the site or sites and context:
Contact Details: Name, phone number, address, city, state, postal/zip code, and email address.
Demographic Details: Birthdate, gender, occupation, nationality, level of education, and employer information.
Account Details: We may gather your username, password, email address, mobile number, and responses to your security question if you create an account on our website.
If you provide us with personal information about your friends, family, or other third parties, you attest and guarantee that you have obtained the necessary consent from those parties to disclose that information to us for the uses outlined in this privacy policy.
Data Gathered Automatically (Log Data)
We automatically gather and save specific information that your browser sends whenever you visit our Sites/Apps in server logs ("Log Data"), depending on the Sites/Apps or context. This comprises:
- Information on your usage of our sites and apps.
- Internet Protocol address.
- Device event data, including caches, hardware settings, system activity, browser type, browser language, visit date and time, duration of time on those pages, other statistics, and referral URL.
- Web beacons, cookies, and other such technologies that may be used to identify your browser or account in a unique way. You have the option to inform your browser when a cookie is being sent or to reject all cookies. However, some parts of our sites or apps may not work properly if you reject cookies.
Data Gathered via Cookies
When you visit a website, it may download small text files called cookies to your computer or other internet-enabled devices, such as tablets and smartphones. The cookie helps the website identify your device when you return.Session cookies, which vanish when your browser is closed, and persistent cookies, which stay after your browser is closed and can be accessed each time you use or connect to our Sites/Apps, are both possible. We may gather data such as the user's IP address, location, operating system, device, browser/device type and version, referral source, duration of visit, page views, and website navigation paths. We may also use "cookies" to track the frequency, timing, and pattern of a user's website usage.
By adjusting your browser's settings to block all or certain cookies, you can reject cookies. However, you may not be able to access all or parts of our site, or they may not work properly, if you prevent all cookies, including necessary ones. Please see our Cookie Policy for further details on how we use cookies.
Social Media Widgets
Social media features linked to platforms like Facebook, Instagram, Snapchat, Google Plus, Pinterest, YouTube, and others may be present on our websites and applications. These features might set a cookie or use other tracking technologies, as well as gather data about your IP address and the website or features you are using. Our sites and apps either host social media tools and widgets directly or through a third party. The privacy policies of the businesses that offer those features govern how you interact with them.
A tracking code is a brief script segment used in website analytics that gathers information and transmits it to the analytics module to track a user's actions on the site. The code can be installed on any page that requires tracking and is generated automatically, varying depending on the website.
How do we get information?
In most cases, SYHR will get your personal data straight from you. This can be accomplished through your interactions with SYHR, whether via our websites or applications, other social media platforms or websites, phone calls, emails, or correspondence.
Why we collect this information?
We may use personal data gathered from the Sites/Apps for a variety of reasons, unless specified otherwise in the Policy:
- To enable or provide the goods, services, or information you have requested.
- To get in touch with the user to validate their online registration.
- To respond to questions, gather feedback, or settle disputes over goods and services.
- To send information regarding promotions, programmes, offers, new features, plans for products and services, and marketing communications that we believe may interest you.
- For business purposes such as preventing money laundering, detecting fraud, and enhancing security.
- To assess a potential vendor's application for a partnership with SYHR.
- Website evaluations and data analysis, administering and safeguarding our network system, and managing databases.
- To fulfil legal responsibilities or as otherwise permitted by law.
- To the extent required by law, we will notify you at the time we collect your personal information about the specific purposes for processing it and, if necessary, our justification for doing so.
Links to third parties:
Our sites or applications may contain links to third-party websites or applications, which may gather personal data about users for their purposes. Our privacy policy does not apply to these external websites or applications. Please note that you will be leaving our site(s) if you click on these links. We advise users to review the privacy policies of these third-party sites as we have no control over their content or privacy practices.
Information Processing, storage & retention
SYHR processes your personal data in accordance with applicable legal, regulatory, contractual, or statutory duties. We retain personal data only for as long as is required for the purposes for which it was processed. Your personal data will be erased or archived when it is no longer required for those purposes.
Whom do we disclose your information?
We may disclose the personal information we collect to third parties, including:
- Partners: Our parent business, affiliates, joint ventures, subsidiaries, and group corporations.
- Service Suppliers: Such as authorised service partners, marketing contractors, IT agencies, and overseas service providers.
- Authorities in Law: We may disclose your personal information in response to legal requests or investigations by law enforcement.
- We do not use or disclose your information for reasons other than those specified in this policy, except with your consent or as required by law.
Transfers & / or international sharing of your personal data
As SYHR operates globally, your personal data may be transferred to and processed in countries outside your home country. We will implement appropriate safeguards to protect your data when transferring it internationally.
Accuracy & Access
SYHR ensures that your personal data is accurate and up to date. You can request access to your personal data by contacting us at corporate@sumiyashshreehotels.com. We will provide access to the data we hold about you, subject to applicable data protection laws.
Your Rights
Your privacy is very important to us at SYHR, and we never sell your information—instead, we utilise it to improve your experience. We want to make sure you have all the information you need to make wise decisions on your privacy rights. You are entitled to:
- Right of Access: You are entitled to know why and how we gather your personal information, how we plan to use it, who we share it with, what security precautions we take to protect it, and what your rights are. We will tell you all of this information in this privacy notice. A copy of the personal data being processed must be provided by SYHR. Please be aware that SYHR may impose a fair price depending on administrative expenses for any additional copies that are requested.
- Right to Rectification: You are entitled to an update of any erroneous or lacking information that we may have.
- Right to Erasure: You have the right to ask us to remove any personal information we may have about you, with the exception of extremely rare situations where the law permits it.
- Right to Restriction of Processing: Unless otherwise specified by law, you have the right to limit our use of your personal data (for example, if it is inaccurate or unlawfully held) or to restrict processing of all or part of it (for example, if we are not legally permitted to process it).
- Right to Data Portability: You are entitled to get your personal data in a machine-readable, structured, and widely-used format, or to transfer it to another controller.
- Right to Object to the Processing: You have the right to object at any time to the processing of your personal data on the basis of circumstances specific to you. You can exercise this right whenever your personal information is processed for direct marketing.
- Right to challenge a judgement that is made exclusively by automated processing, including profiling.
- You have the choice to not receive any of our affiliates, business partners, other partners, or third parties' non-essential (promotional, marketing-related) messages. You can send an email to the Corporate email ID (as listed in the "Contact Us" section of this policy) if you would like to opt out of any of the aforementioned communications from SYHR.
How do we secure your data?
Strict security procedures and safeguards are in place on our sites and applications to safeguard the private data that users have given us. Our database contains personal information in a secure setting that is intended to protect it from being lost, misused, improperly disclosed, destroyed, or altered. SYHR periodically reviews the security measures to stay up to date with changes in business, technology, and regulations.
- We place a high priority on the security and privacy of your personal information, and LTH has made large investments to ensure its safeguarding and privacy. We demand that other service providers follow the same guidelines as LTH while serving as processors. We take all reasonably required precautions to guarantee that personal data is kept secure, regardless of where it is moved or stored.
- To protect your personal information, we have electronic, administrative, and physical protections that adhere to the relevant legal requirements. We work to guarantee adherence to legal mandates in order to safeguard and maintain your privacy.
- We take the necessary security precautions to guard against illegal access to data as well as illegal data manipulation, disclosure, or destruction.
Write to us
We appreciate your enquiries, feedback, and privacy-related worries. Please use the following information to get in touch with us if you have any queries concerning our data practices or the Privacy Policy: SUMI YASHSHREE HOTELS & RESORTS PVT LTD
Email: corporate@sumiyashshreehotels.com
The officer will address the complaints as soon as possible, but within the time frame allowed by the relevant laws. Please be aware that emails are not always safe, so if you send us an email, do not include important information like your credit card number.
This privacy policies updates:
This Privacy Policy may be updated from time to time. To find out when this Privacy Policy was last updated, please see the "Updated on" legend at the top of this page. Any modifications to this privacy statement will take effect as soon as they are posted on our websites. You agree to the updated Privacy Policy if you continue to use the Sites after these changes.
Jurisdicition
The laws of India will apply to this privacy statement, and the courts in Darjeeling will have the sole authority to hear any issues pertaining to it. Any applicable data protection regulations will govern this privacy statement.